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Home tab: Inbox

You can use ECG QuickConnect to transfer or receive files. The Home page is the first page you see after you sign in.

The InboxAn inbox lists all files that have been received and that have not been deleted or reached the expiration date. subtab lists files you have received. You can download or delete files from your Inbox. If you receive more than one file with the same name, an underscore and number is appended to the name of the newer file(s). For example, a second file with the name sample.doc is named sample_1.doc and a third file is named sample_2.doc.

Note: Files are kept in your Inbox for a limited number of days. You can set the number of days (up to a maximum of 30) on the User Preferences subtab.

Click any arrow for more information.

How to download a file from your Inbox (step-by-step)

Step	Action
1	Select the check box for the file you want to download. Tip: You can select the check box at the top of the table to select all of the files currently displayed. You can then clear the check box for one or more files if you want to select most but not all of the files.
2	Click Download.
3	Once the file has downloaded, you can open it or save it using the appropriate method for your browser. Note: If the Delete Files After Download check box is selected on your User Preferences subtab, the file is automatically removed from your Inbox.

Step

Action

Select the check box for the file you want to download.

Tip: You can select the check box at the top of the table to select all of the files currently displayed. You can then clear the check box for one or more files if you want to select most but not all of the files.

Click Download.

Once the file has downloaded, you can open it or save it using the appropriate method for your browser.

Note: If the Delete Files After Download check box is selected on your User Preferences subtab, the file is automatically removed from your Inbox.

Status values and their meaning

The Status column lists the current status for each file. The following values can be listed on the Inbox Outbox Transfer History Scheduled Queue subtab:

Status	Meaning
Available	The file is in the recipient's inbox.
Delivered	The file has been delivered to its destination.
Downloaded	The file has been downloaded.
Failed	The file was not delivered successfully
Canceled	The file transfer was canceled before it was completed.
Scheduled	The file is scheduled to be delivered at a future time.
In-Progress	The file transfer has begun but is not yet complete.

How to view file transfer details (step-by-step)

You can view file transfer details from the Inbox, Outbox, Transfer History, and Scheduled Queue subtabs of the Home tab.

Step	Action
1	Click the name of the file. The File Transfer Details dialog box appears.
2	Review the details shown: The Options row lists whether the file was compressed, encrypted, and/or renamed during the file transfer. The Details row displays one of several messages. The table includes all of the From and To information about the file transfer, including the file's new name if it was renamed during transfer. The Activity Log lists all of the activities associated with the file.
3	Click Close to return to your Outbox.

Step

Action

Click the name of the file. The File Transfer Details dialog box appears.

Review the details shown:

The Options row lists whether the file was compressed, encrypted, and/or renamed during the file transfer.
The Details row displays one of several messages.
The table includes all of the From and To information about the file transfer, including the file's new name if it was renamed during transfer.
The Activity Log lists all of the activities associated with the file.

Click Close to return to your Outbox.

Detail messages and their meaning

The following detail messages can be listed when you access the File Transfer Details dialog box from the Inbox Outbox Transfer History Scheduled Queue subtab:

Message	Meaning
Deleted by receiver	The receiver of the file has deleted it from his or her Inbox.
Delivered to destination server	For files transferred to a server, the file was successfully transferred and received by the destination server.
File picked up	The receiver of the file has successfully downloaded the file from his or her Inbox.
File was canceled due to no pickup	The intended receiver did not download the file
Pull failure	For files transferred from a server, the file was not pulled from the server to the ECG landing zone.
Pulled from server	For files transferred from a server, the file was successfully pulled from the server to the ECG landing zone.
Ready for pickup	The file is in the receiver's Inbox.
Schedule for later delivery	The transfer has been scheduled for a later time.
Transfer canceled by user	A scheduled transfer was canceled by the sender prior to the scheduled date and time.
Transfer Failure Transfer failure. Please contact the Help Desk at 1-888-848-3375.	A file that was transferred to a server failed to send.

Activities listed in the Activity Log

Activity log values are actions taken on the transferred file. The following values can be listed when you access the File Transfer Details dialog box from the Inbox Outbox Transfer History subtab:

Activity	Notes
File Forwarded	The file transfer has been completed.
File Downloaded	The recipient downloaded the file
File Scheduled	The file was scheduled to be transferred.
File Deleted	The recipient deleted the file.

How to delete a file from my Inbox (step-by-step)

Step	Action
1	Select the check box for the file you want to delete. Tip: You can select the check box at the top of the table to select all of the files currently displayed. You can then clear the check box for one or more files if you want to select most but not all of the files.
2	Click Delete. A confirmation message appears.
3	To delete the selected files, click OK. A message appears indicating the files were deleted successfully.
4	Click OK.

How to control what appears in the table (refresh, filter, number of rows displayed, sort by column) (step-by-step)

You can control the appearance of tables by manually refreshing, filtering to show only certain items, changing the numbers of rows to display, and by sorting the columns.

Step	Action
1	To refresh the table, click Refresh.
2	To filter the table, enter text in the Filter records field and press Enter. The table displays only those items that include the specified text in one or more columns.
3	To change the number of entries in the table, select a value from the Show _ entries drop-down list. Tip: Use Previous and Next to move through pages if the entries exceed a single page.
4	To sort the table, use the arrows to the right of each column label. To reverse a single change, click the arrow you just clicked. Note: Entries are originally sorted by FileName.

Navigation options

Click the navigation tabs across the top to access additional ECG QuickConnect functionality. Click the icons on the left side to access the subtabs of the Home page. Click Logout to close the application.

Icon	What you see
	The Inbox subtab lists all files you have received but have not yet downloaded. Files can be downloaded, forwarded, or deleted from the Inbox. You see this page first when you sign in to ECG QuickConnect.
	The Outbox subtab lists files you have transferred with the current status of each file. Files are kept in your Outbox until the recipient downloads or deletes the file, or the transfer expires.
	The Transfer History subtab lists the last 15 days of file transfers.
	The Scheduled Queue subtab lists the files scheduled for transfer. Scheduled files can be canceled or transferred immediately.
	The User Preferences subtab provides the controls you use to specify your preferences for ECG QuickConnect.